Pre-order · ships from 10 December · arrives before ChristmasNo subscription14-day returns
These terms apply to purchases made in the online shop wyra.eu. The seller is:
SVSA OÜ
Registry code: 17598361
Address: Pille tn 11/2, 15029 Tallinn, Eesti
Email: info@wyra.eu
By placing an order, you confirm that you have read and accept these terms. Purchases are also governed by the laws of the Republic of Estonia, including the Consumer Protection Act and the Law of Obligations Act. If you live in another European Union country, these terms do not deprive you of the mandatory consumer protection rules of your country of residence.
WYRA is a wellness and activity ring that measures sleep stages, heart rate, heart rate variability (HRV), blood oxygen saturation (SpO₂), body temperature and steps. The data is shown in a free iPhone app (iOS); an Android app is coming soon.
WYRA is not a medical device. It is not intended to diagnose, treat, mitigate or prevent any disease. The data shown by the ring and the app is for informational purposes only and does not replace professional advice from a doctor or other healthcare professional. Always consult a doctor about health concerns.
Prices are in euros and are final. The seller is not registered for VAT, so no VAT is added to the price. The delivery price depends on the destination country and is shown at checkout, together with the total amount payable, before you confirm your order. The price displayed at the time you place your order applies.
To order, add the product to your cart, enter your details at checkout and choose a parcel locker and payment method. You don’t need to create an account. You’ll see an order summary before confirming.
Payment is processed by the payment service provider Montonio, by bank link or card. We never see or store your card details. The contract is concluded once the payment has succeeded and we have received payment confirmation; we then send an order confirmation to your email.
If we are unable to fulfil an order (for example, the product has unexpectedly sold out), we will inform you without delay and refund the amount paid as soon as possible, and within 14 days at the latest.
We deliver to parcel lockers in Estonia, Latvia and Lithuania. Deliveries are arranged through Montonio. Typical delivery times and prices are listed on the Delivery and returns page. Risk passes to you once you have received the parcel.
If the product is on pre-order, the date from which we ship is shown on the product page, at checkout and in your order confirmation. Payment is taken when the order is placed. If we cannot ship by the stated date, we will tell you by email straight away and refund the full amount on request. The 14-day right of withdrawal starts when you receive the product.
As a consumer, you have the right to withdraw from the contract within 14 days without giving any reason. The period begins on the day you (or a person designated by you, other than the carrier) receive the product.
To withdraw, send us a clear statement before the deadline to info@wyra.eu — include your name, order number and the product you are returning. You may also use the EU model withdrawal form, but this is not required.
You must send the product back without undue delay and no later than 14 days after notifying us of your withdrawal. You bear the direct cost of returning the product, unless it is defective or we sent you the wrong item.
We will refund all payments received from you, including the cost of standard delivery, without undue delay and no later than 14 days after receiving your withdrawal notice. We will use the same payment method you used, unless agreed otherwise. We may withhold the refund until we have received the product back or you have provided proof of having sent it.
You may handle the product only as necessary to establish its nature, characteristics and functioning — in the same way you could in a shop. You are liable for any diminished value resulting from handling beyond that. Please return the ring in its original packaging with the charger and all accessories.
The product is covered by the two-year statutory liability for lack of conformity with the contract. If a defect becomes apparent within two years of receiving the product, you are entitled to request repair or replacement, or, if that is not possible, a price reduction or withdrawal from the contract.
Please notify us of a defect at info@wyra.eu within a reasonable time after discovering it. Include your order number, a description of the defect and, if possible, a photo. This liability does not cover damage caused by improper use, accidents or normal wear and tear.
We process personal data in accordance with our privacy policy.
If you have a complaint, please email us at info@wyra.eu — we aim to resolve any issue quickly and by mutual agreement. If we cannot reach an agreement, you may turn to the Consumer Disputes Committee of the Estonian Consumer Protection and Technical Regulatory Authority (Tarbijakaitse ja Tehnilise Järelevalve Amet, ttja.ee). Buyers living in another EU country can also get help from the European Consumer Centre (consumer.ee).
We may update these terms. Your order is governed by the terms published on the website at the time you placed it.